Zharp AI
Zharp AI answers questions about your monitors, incidents, logs and apps, and looks into incidents to find the likely cause.
Ask a question
Click Ask Zharp AI on any dashboard page to open the chat beside it. It knows which page you're on, so you can ask about what you're looking at, for example "why did this monitor go down last night?". It can also open full screen. Ask follow-ups in the same chat.
It shows the steps it took while it works and writes the answer as it goes. Zharp AI can make mistakes: review what it proposes before you act on it.
Incident investigations
- On its own. When an incident opens, Zharp AI can look into it and write what it finds on the incident: the likely cause, or that it couldn't pin one down. Short blips aren't investigated, so they don't use credits.
- By hand. On an incident, choose Investigate now (it shows the typical credit cost), or Investigate again to rerun one.
- Reports. When someone reports a problem without naming the app, Zharp AI works out which app it is from the report and what's failing right now.
AI credits
Questions and investigations use AI credits. Your plan includes a monthly allowance that refills each month; add-on credits you buy never expire. The number of credits left is shown in the chat and links to Settings › AI credits.
When the workspace runs out:
- In the chat, the message box is replaced by a choice: Upgrade to the next plan, or Buy credits.
- On incidents, new ones show Not investigated: the workspace is out of AI credits, with the same choice. Investigations start again when credits are added.